FAQ’s

About Us

Do You Have A Retail Store In My State

La Joya is an online only brand. We strive to pass on the full benefit of a vertically integrated business to our customers not only by offering jewelry at extremely economical prices but also by allowing our customers to pick their metal type and color from our vast assortment.

Where is La Joya located?

Our manufacturing facilities are in China and India while our distribution facility is located in New Jersey.

Do you have a referral program?

Hell yes! Click here (hyperlinked to referral program) for the most attractive referral program every

Warranty

What is covered under your Lifetime warranty?

At La Joya Jewelry, we stand behind our products and assure you that all the items will be free from manufacturing defects. If you believe your item has a manufacturing defect, you may return it to us for reviewing. If we determine that your merchandise is damaged due to a manufacturing defect, we will repair the product. If we believe the damage is severe, we will replace it with a new piece of the same product. If the item is no longer available, we may replace it with similar-kind or allow a refund equal. To view our detailed warranty policy,

Ordering

How do I find my ring size?

There are many ways in which you can check your ring size. Click here to see the options available to you.

What if I want to resize my ring?

We will resize your ring for free within a year of your purchase. Click here (hyperlinked to Return Approval Page) for more details. Outside of a year a $25 fee will apply. Please note that certain type of rings cannot be resized and there is a limitation to how much you can size your ring. Speak to our jewelry expert click here for more information

What if I need help in placing my order?

If you like any assistance with your purchase please feel free to call us at 18886064840 and we will be more than happy to help you.

Return Policy

What is your return policy?

We have a very generous return policy. To learn more please click here

Jewelry Information

What Is Pave Setting?

Pave is a setting whereby several small diamonds accentuate the main stone. The diamonds are usually set so close to one another that the metal beneath them is not visible and blends into the look of the surrounding diamonds creating a field of sparkle.

Different Types Of Pave Settings?

MICROPAVE SETTING
In this dramatic setting the diamonds are set close to one another with small beads of metal. The metal beads are so small that they are not easily visible allowing more of the diamond to be visible enhancing the sparkle of the Ring. Jeweler’s work with high precision tools and often also with lasers to set stones with this technique.

FRENCH PAVE
Like micropave this technique incorporates delicate V- shaped cut out under each diamond allowing even less metal to be visible enhancing the look and sparkle of the diamonds.

SCALLOP SETTING
Scallop setting has delectable U-shaped cut outs under the diamonds giving a distinctive look and feel to the ring

CHANNEL SETTING
Channel setting is a classic and clean setting style. As the name suggest has the diamonds held between 2 metal walls or channels.

SHARED PRONG SETTING
In this versatile style two adjoining stones are held together by the same prong thus giving a tighter and more symmetrical look.

PRONG SETTING
This is by far the most common and widely used setting type. In this technique, each diamond is held in place with a tiny metal prong which may be rounded, flat, pointed, or V-shaped as per the design

BAR SETTING
In this elegant setting style, the diamonds are held together with bars of metal on either side. This method is used when the stones a bit bigger and fewer to set

BEZEL SETTING
In this technique the diamonds are enclosed in metal. This adds security and a distinctive clean design element to your ring

FISH TAIL SETTING
In this technique the diamond is set low on the metal which has delicate fish tale shaped cuts giving it a clean flushed appearance

FLUSH SETTING
In this sleek technique the diamond is set individually directly into the metal without any prongs

What Is Halo Setting?

A halo setting is a collection of round pave set diamonds encircling a centre stone. More often than not the centre stone is also a diamond accentuating the size of the diamond and making it look bigger than it actually is. So, in short you get a bigger bang for your buck with a Halo setting

What Is Miracle Plate Setting?

This is a type of setting where a shiny faceted metal plate is added around the girdle of a diamond creating the illusion of a much bigger stone. This also leads to great savings giving you maximum bang for your buck.

A miracle plate setting is a type of prong setting that adds a faceted, shiny metal plate around the girdle of an illusion of a larger center stone. Excellent way to get more bling for your buck!

How Much Should I Spend On My Diamond Engagement Ring?

According to us the conventional wisdom that one needs to spend equivalent to 2 to 3 months of one’s salary on a diamond engagement ring is pure baloney. What one needs to really spend depends on a number of factors like her personal style, her lifestyle, and how passionate she is about owning a cruelty-free diamond besides a whole lot of other factors. There is no ‘right’ amount to spend. You should spend what you are comfortable spending.