Every La Joya piece travels fully protected against loss or theft. We are pleased to offer complimentary, fully insured shipping globally. Please note: While international shipping is on us, any local import duties or customs taxes must be borne by the recipient.
Your peace of mind is paramount. All high-value deliveries require a direct signature upon arrival. To ensure absolute security and prevent fraud, delivery addresses cannot be rerouted once an order has shipped. If you are unavailable, the parcel will be safely returned to us.
Your secret is safe with us. We understand that our pieces are often the surprise of a lifetime. Your order will arrive in highly discreet, unbranded outer packaging, giving absolutely no indication of the precious luxury contained within.
We believe the arrival of a La Joya piece should be as breathtaking as the jewelry itself. Every order is meticulously prepared and arrives nestled within our signature deep plum velvet packaging. Accompanied by a personalized note of appreciation and your comprehensive documentation, the unboxing is designed to be a moment you will never forget.
Processing & Delivery Timeframes
Craftsmanship requires absolute precision. We begin processing orders the day they are received. Because each piece requires special attention, our orders typically ship within 7 – 12 business days, depending on the complexity of the design, which includes an additional day for third-party lab appraisal services. If you are preparing for an imminent proposal or require expedited concierge processing, please contact us immediately at support@lajoyajewelry.com or call us on +1 888 606 4840 and we will do our utmost to accommodate your timeline.
Signature Requirements & Address Security
To guarantee the safe arrival of your luxury piece, all orders shipped via FedEx or premium carriers strictly require a direct signature upon delivery. For security reasons, we exclusively ship to personal residences, offices, and local carrier locations; we cannot deliver to PO Boxes. Please note that once a parcel has been dispatched, the delivery address cannot be rerouted under any circumstances.
International Shipping & Customs
La Joya is proud to offer complimentary, fully insured shipping across the United States and globally. Please be advised that for all international orders, any local import duties, customs fees, or regional taxes are the sole responsibility of the importer/recipient and are not covered by La Joya.
Insurance & Protection Protocol
From our artisans to your hands, your order travels fully protected. Our comprehensive insurance covers items against loss, damage, or theft during transit. In the highly unlikely event of a transit issue, we will immediately initiate recovery efforts. Should the item be unrecoverable, La Joya will craft and offer a replacement of equal or remarkably similar quality and size to honor your original order.
Our 30-Day Return Privilege
We want you to be absolutely enchanted with your La Joya piece. If for any reason your purchase does not meet your expectations, enjoy peace of mind with our flexible 30-day return policy. Items must be returned in their original, pristine condition with all documentation and custom packaging included.
Current Obsessions
Timeless Elegance
Customer Reviews
Martina
United State
I am so obsessed and I cant wait to start wearing it on a daily basis
I am so obsessed and I cant wait to start wearing ...Read More
Michelle K.
United State
If you are in the market for a stunning beautiful ring, this one has been a true find
If you are in the market for a stunning beautiful ...Read More
Millie B.
United State
If you are looking for some diamonds, definitely check out La Joya
If you are looking for some diamonds, definitely c ...Read More
Kylie B.
United State
I cannot believe the size of the diamond for the price
I cannot believe the size of the diamond for the p ...Read More
The Jeweler to the Jewelers
For years, we supplied diamonds to the world’s most prestigious brands. Now, we are opening the vault directly to you. By removing the middleman, we guarantee a bigger, brighter diamond at the true insider price. And because we are the source, we offer unmatched protection: we maintain your jewelry for free, and if it’s ever lost, we replace it.
Best Price Guarantee
Lifetime Warranty
Lost Jewelry Replacement
Best Price Guarantee
Lifetime Warranty
Lost Jewelry Replacement
Heirloom Quality. Radical Honesty
We believe you shouldn’t have to choose between your values and your dream ring. La Joya was born to disrupt the industry with a simple promise: luxury without compromise. We combine world-class design with 100% conflict-free, responsibly sourced diamonds. We refuse to cut corners on sourcing, sparkle, or service—so you never have to.
100% Conflict-Free
IGI Certified
Free Shipping & Returns
100% Conflict-Free
IGI Certified
Free Shipping & Returns
The Jeweler to the Jewelers
For years, we supplied diamonds to the world’s most prestigious brands. Now, we are opening the vault directly to you. By removing the middleman, we guarantee a bigger, brighter diamond at the true insider price. And because we are the source, we offer unmatched protection: we maintain your jewelry for free, and if it’s ever lost, we replace it.
Best Price Guarantee
Lifetime Warranty
Lost Jewelry Replacement
Heirloom Quality. Radical Honesty
We believe you shouldn’t have to choose between your values and your dream ring. La Joya was born to disrupt the industry with a simple promise: luxury without compromise. We combine world-class design with 100% conflict-free, responsibly sourced diamonds. We refuse to cut corners on sourcing, sparkle, or service—so you never have to.
100% Conflict-Free
IGI Certified
