SHIPPING POLICY

Your order will be shipped to you fully insured. We encourage all our potential customers to look and inspect your respective package for damage or tampering before receiving or signing for parcel receipt.

La Joya orders are shipped through FedEx.

For more information about returning an item, read our policy on 30-Day Returns.

We include a free thank you card and enclose your item in our distinctive La Joya packaging
so every item arrives presentation ready.

• Due to COVID-19 FedEx may not require a signature upon delivery. For more information, please see the policies for FedEx.
• We request our customers to please plan for someone to be at the shipping destination at all times for safety’s sake.

For shipping date of orders, you’ll find an estimated arrival date listed in the product details for each item. This arrival date is calculated based on the approximate number of days required to process, package, and deliver your order to you.

Each item will arrive in a La Joya gift box.

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