Please keep in mind the following points to care for and increase the longevity of your 14k necklace:
The above points apply to both 14k white and yellow gold necklaces.
You can track your order via our Order Tracking Page. All you need to do to track your number here is to enter your order number and your phone number. We ship all our orders via FedEx, and each order is fully insured. In case of any issues, please reach out to us so that we can do our best to help you resolve the issue.
Our warranty policy covers any manufacturing defects or damages for three years from the date of purchase. If you need to request a repair or replacement, you can contact us, and we will provide you with a Return Approval Note (RAN) number and a prepaid shipping label. You can read more about our lifetime warranty here.
Have any further questions about our 14k gold initial necklaces? Connect with us and let our specialists assist you in any way they can.
Shop by metal
Shop by diamond
@ All rights reserved La Joya Jewelry Inc